MILLER-PEWTER

CUSTOMER SERVICE | Kiddicare, Lakeside.

Photo 30-10-2013 12 37 19

I just HAD to write a blog post on the customer service we received on a recent trip to Kiddicare, Lakeside.

So let’s start at the beginning…

We decided that we REALLY, REALLY needed to get Eli is new car seat after massively outgrowing his old one a little while ago. The weather was pretty bleak on our journey to Kiddicare, so when we arrived and were greeted with (Starbucks) hot chocolate at the door, it was more than welcome! Such a nice touch.

We headed straight over the to vast car seat section of the superstore. A friend of ours had recommended the Maxi Cosi, Axiss car seat – but it had been priced at £225 previously on Amazon, so we had disregarded that one.

As fans of Maxi Cosi however, we started looking at cheaper models. We found a great one for £120… but it didn’t swivel. After struggling with our old car seat and pulling our necks/backs trying to get Eli into the damn thing without banging his head in the process, I wanted one that swivelled! So we looked at the Maxi Cosi Axiss anyway – it was priced at £160 in Kiddicare. Quite a saving! We checked out how much it would be on Amazon, and couldn’t believe the price had dropped to £113!!! Even better. We couldn’t believe it. We went to the Car Seat fitting desk to ask some questions about this model. They told us that this particular car seat only fits 20% of cars; and they test each car seat fits your car, for you. We thought this was a great service.

I mentioned the price difference… and then noticed that they had signs around the store that said “Price Match Guarantee”. I, cheekily, thought I’d ask the lady at the front desk if they would indeed price match with the Amazon price. She was so lovely and said that yes, indeed they would! As long as the item on Amazon was sold by Amazon, and not a private seller. We ACTUALLY couldn’t believe it.

So then we had the car seat fitted into our car – it was pouring down at this point and the two lovely assistants had smiles on their faces and nothing but positivity about them. The car seat fitted like a glove! Again, we couldn’t believe it.  Out of 20% of cars! PERFECT – LET’S BUY IT! We got to the car seat desk again to have our receipt for collection printed out. The car seat we’d ordered was the LAST ONE IN STOCK. Unbelievable.

So with that, we dashed to the till to pay. The lady at the till, again, was so lovely and polite. It makes such a difference to have a smile and a ‘hello’, doesn’t it? Another assistant sorted out the price match while some other items were put through the till for us. They then said, “So the car seat will be £99 today, is that ok?”. EXCUSE ME WHAT? WHO THE WHAT NOW?

This is where it gets RIDICULOUS. When Kiddicare do a price match, not only do they match that price – but they then extend the discount to a further 25%. How amazing is that? The car seat that we really wanted, that was £225 RRP was just sold to us for more than half the price! We felt like we’d committed a crime as we walked out the doors, with the same lovely assistant who had tested the car seat.

Photo 30-10-2013 12 27 31

She again fitted the car seat for us, for the drive home. She showed us how everything worked. All this in the pouring rain! Then she took the card board box away to recycle for us. So polite and patient, she didn’t rush or cut any corners. Just simple good manners and being good at her job. She strived to go the extra mile to make sure we were comfortable and confident with the car seat. You REALLY don’t get service like we received anywhere (apart from maybe John Lewis), and that’s such a great shame.

We can’t thank Kiddicare Lakeside, enough for their help that day – or the huge saving! It meant that we could have our first date night in a very long time 🙂 So there you go, always head to your local Kiddicare store or shop online at Kiddicare.com and get a price match where you can. We’re certainly customers for LIFE.

MM.

MILLER-PEWTER

REVIEW | John Lewis Lambskin Stroller Liner.

CLICK HERE TO PURCHASE

JOHN LEWIS LAMBSKIN STROLLER & CAR SEAT LINER, £50.
Click here to purchase at JohnLewis.com

—————————————————————————————————————–

As it’s getting a little bit chilly, my thoughts are turning to Winter. Perhaps a little early for those who are greedily enjoying the sunshine in parts of the British Isles still! But hey ho, it’s always good to plan ahead. We know it’s going to be another baltic Autumn, nevermind Winter, so let’s get to it!

For this review I’m looking at the AMAZING Lambskin liner from John Lewis. Possibly just given away what I think of the liner, before I’ve even started…

CLICK HERE TO PURCHASE

So, with many things for Eli we own, we purchased them before Eli had arrived, or had them on our ‘must purchase list’. This Lambskin Stroller and Carseat Liner was right up there, at the top of our wish list. We’re big fan’s of sheepskin and the like in our house, so we knew this Lambskin liner would suit Eli perfectly too. Towards the end of last year we finally purchased this one, pictured, from the John Lewis in Bluewater.

As you can see, this liner is super soft and cosy. Apparently, it can be used during both cold and warm weather. The Lambskin is good at regulating temperature during the Summer months. Mr Eli gets too hot in EVERYTHING however so our liner has been in storage over Summer – but it still looks brand new!

The liner, you’ll be glad to hear, can be machine washed at 40c. Although, I haven’t washed ours yet. I’m sure now that Eli is fully weaned we may need to wash this in the very near future however!

At the pricetag of £50, I did think at the time, “Is this expensive?”. But no, it really isn’t! Look how new it still looks almost a year on. It’s a piece of actual lambswool, it’s incredible quality – and frankly looks a lot more expensive than £50! Definitely worth the investment to have your little one cosy, snug and secure.

CLICK HERE TO PURCHASE

Another massive bonus is that this liner can be used in car seats (big and small) and is universal for most strollers and pushchairs. Obviously, not to be used on prams or carrycots without a harness. The liner is designed with carefully positioned holes so the harness and crotch straps can be threaded through. Our stroller is used with our iCandy Strawberry. As you can see, it looks pretty excellent.

CLICK HERE TO PURCHASE

Awww, here he is, loving his Lambskin liner! The top two photos are from when Mr Eli was 6 months old, sleeping through his very first snowfall. The bottom two photos are from last week – when shock horror, we HAD sunshine outside! Hence Eli’s shorts and beaming smile.

Alas, it’s things like this liner that make me excited for Winter. I just love cosy walks in the chilly air (as long as it’s not windy air, or air full of rain. Ugh).

So there you have it, the simply wonderful Lambskin Stroller and Carseat Liner from John Lewis. I literally cannot recommend it enough!

MM.

NB: John Lewis have not asked for this review. I simply adore this liner and wanted to share my opinions on it.

 

MILLER-PEWTER

Brands: Summer savings at Kiddicare.com!

 

Ooooh, look what I just spied! Save yourself up to 15% off purchases at www.Kiddicare.com! Perfect timing for other prospective parents-to-be… and it’s the Summer holidays for those already (lucky!) parents!

You just need to enter the below codes, respectively.

• Save an extra 10% off when you spend £75 at www.Kiddicare.com or in store: ‘summer10’

• Save an extra 15% off when you spend £150 at www.Kiddicare.com or in store:  ‘summer15’

Enjoy! And tell me what you purchase!

MM.

 

Terms and conditions: 
10% off is only available on purchases of £75 (excluding delivery) or more online at www.Kiddicare.com. 15% off is only available on purchases of £150 (excluding delivery) online at www.Kiddicare.com or in store (Peterborough, Hampton). The discount codes must be entered to receive the discount. Discounts cannot be applied retrospectively. The voucher is not transferable. Offer ends at 11am on Tuesday 31st July 2012. Kiddicare have the right to amend or withdraw the promotion at any time.

Don’t forget the Kiddicare Big summer Sale is still on and New Lines have been added.

 

MILLER-PEWTER

Thoughts on the Silver Cross ‘Balmoral’ pram? As seen with Lily Allen.

After seeing this picture of Lily Allen with the Silver Cross “Balmoral” pram I just had to write a blog post to see what you all thought!

First things first, it’s an eerily old fashioned pram – one of which I had a miniature version when I was growing up for my own dolls, and loved dearly! I always said “When I grow up I want a pram like this in real life”. Now real life is happening and I can’t think of a pram worse!

Obviously, this is my own opinion, and I’d love to hear your thoughts on it!

But this pram is clunky, it’s too old-fashioned for dare I say it; modern times…. and this is coming from someone who’s house looks like a throw-back to the 70’s. It just isn’t practical. How on earth would I get on a bus with this pram? It certainly wouldn’t fit into the boot or even the back seat of our modest family car either! Which just makes me think – is this simply a pram for the celebrities? Also, the only time I’ve seen this style of pram recently is on that “Gypsy Wedding” programme (of which I’ve only seen the one episode and was appalled with the explicit dance moves and provocative clothing of FIVE YEAR OLDS, so couldn’t watch it again).

Another thing is, this pram does not come cheap. It’s £1250. I know our iCandy Strawberry did not come cheap, but we chose it on it’s practical-ness, it can fit in all cars, its perfect for public transport, it can rotate to front/rear facing and converts to accomodate a car seat, carry cot and seat unit. The iCandy Strawberry will also cater a child up to 3-4 years old. I can’t see how this Balmoral pram will accomodate a child from 6 months upwards really!?

Also, looking at the gallery of the Balmoral style on the Silver Cross website I couldn’t help but notice that the model looks ‘too tall’ for the pram. Just look how low down that handle bar is! OH certainly wouldn’t be able to push this pram that’s for sure.

So what do you think then? Am I being unreasonable here?! Do you have the Balmoral pram?

MM.

 

MILLER-PEWTER

The first outing for Baby Harper Seven.

  

When we first heard that the rumours of a Beckham Baby Girl were true, we were beyond excited! 3 boys and finally a precious baby girl! Strange names aside, Harper Seven is absolutely beautiful. The Beckhams took their bundle of joy for a trip out in the LA sunshine yesterday. Just look at her squidgy face! Harper is ofcourse, destined to be an absolute heartbreaker – just like her Dad ;o

Couldn’t help but notice that The Beckhams have opted for an iCandy Apple, teamed with a Maxi Cosi car seat. This travel system is vast becoming the celebrity baby must-have.

What travel systems are you currently rating? Did you have the iCandy Apple first? What additional accesories do you recommend?

MM.