ernaleon_4

CUSTOMER SERVICE | Kiddicare, Lakeside.

Photo 30-10-2013 12 37 19

I just HAD to write a blog post on the customer service we received on a recent trip to Kiddicare, Lakeside.

So let’s start at the beginning…

We decided that we REALLY, REALLY needed to get Eli is new car seat after massively outgrowing his old one a little while ago. The weather was pretty bleak on our journey to Kiddicare, so when we arrived and were greeted with (Starbucks) hot chocolate at the door, it was more than welcome! Such a nice touch.

We headed straight over the to vast car seat section of the superstore. A friend of ours had recommended the Maxi Cosi, Axiss car seat – but it had been priced at £225 previously on Amazon, so we had disregarded that one.

As fans of Maxi Cosi however, we started looking at cheaper models. We found a great one for £120… but it didn’t swivel. After struggling with our old car seat and pulling our necks/backs trying to get Eli into the damn thing without banging his head in the process, I wanted one that swivelled! So we looked at the Maxi Cosi Axiss anyway – it was priced at £160 in Kiddicare. Quite a saving! We checked out how much it would be on Amazon, and couldn’t believe the price had dropped to £113!!! Even better. We couldn’t believe it. We went to the Car Seat fitting desk to ask some questions about this model. They told us that this particular car seat only fits 20% of cars; and they test each car seat fits your car, for you. We thought this was a great service.

I mentioned the price difference… and then noticed that they had signs around the store that said “Price Match Guarantee”. I, cheekily, thought I’d ask the lady at the front desk if they would indeed price match with the Amazon price. She was so lovely and said that yes, indeed they would! As long as the item on Amazon was sold by Amazon, and not a private seller. We ACTUALLY couldn’t believe it.

So then we had the car seat fitted into our car – it was pouring down at this point and the two lovely assistants had smiles on their faces and nothing but positivity about them. The car seat fitted like a glove! Again, we couldn’t believe it.  Out of 20% of cars! PERFECT – LET’S BUY IT! We got to the car seat desk again to have our receipt for collection printed out. The car seat we’d ordered was the LAST ONE IN STOCK. Unbelievable.

So with that, we dashed to the till to pay. The lady at the till, again, was so lovely and polite. It makes such a difference to have a smile and a ‘hello’, doesn’t it? Another assistant sorted out the price match while some other items were put through the till for us. They then said, “So the car seat will be £99 today, is that ok?”. EXCUSE ME WHAT? WHO THE WHAT NOW?

This is where it gets RIDICULOUS. When Kiddicare do a price match, not only do they match that price – but they then extend the discount to a further 25%. How amazing is that? The car seat that we really wanted, that was £225 RRP was just sold to us for more than half the price! We felt like we’d committed a crime as we walked out the doors, with the same lovely assistant who had tested the car seat.

Photo 30-10-2013 12 27 31

She again fitted the car seat for us, for the drive home. She showed us how everything worked. All this in the pouring rain! Then she took the card board box away to recycle for us. So polite and patient, she didn’t rush or cut any corners. Just simple good manners and being good at her job. She strived to go the extra mile to make sure we were comfortable and confident with the car seat. You REALLY don’t get service like we received anywhere (apart from maybe John Lewis), and that’s such a great shame.

We can’t thank Kiddicare Lakeside, enough for their help that day – or the huge saving! It meant that we could have our first date night in a very long time 🙂 So there you go, always head to your local Kiddicare store or shop online at Kiddicare.com and get a price match where you can. We’re certainly customers for LIFE.

MM.

ernaleon_4

GUEST POST: Wriggly Rascals | Best toy’s for babies.

Click here to head to WrigglyRascals.com

The lovely ladies from Wriggly Rascals asked if I’d do another guest post for their wonderful website, and of course I said yes! This time we’re looking at the best toy’s for babies. Christmas is coming up, so take a look at the full blog post, here: Best Toy’s for babies.

And don’t forget to sign up to the Wriggly Rascals website to join the conversation!

MM.

—-

If you need any parenting reassurance, ask @wrigglyrascals for help. www.wrigglyrascals.com

@wrigglyrascals is a new community to help newmums, join in. www.wrigglyrascals.com
About Wriggly Rascals
Wriggly Rascals was set up by Shona Motherwell, a frustrated mum of twins Mhairi and Archie to get mums together to share pregnancy, baby and toddler advice via quick surveys to get the facts about what other mums do. Our mums pass on loads of great tips to mums who have asked for help. If you would like some advice, get in touch at www.wrigglyrascals.com

ernaleon_4

REVIEW: Center Parcs, Sherwood Forest.

photo 1 (13)

 

Location: Center Parcs, Sherwood Forest.

Length of stay: Monday-Friday, May 2013.

Lodge: New Executive Lodge, 653 (Cedar).

Number of people: 6 Adults, 2 Children, 2 Infants.

————————————————————————————————————-

Back in May we went on our first family holiday to Center Parcs, Sherwood Forest. There was a total of 10 of us going so stayed in one of the New Executive Lodge’s, 653 in Cedar to be precise. We were overwhelmed by just how cool the lodge was when we pulled up outside it! My OH’s family have been visiting several Center Parc’s locations since OH was VERY young. But they all confirmed that this was “the very best lodge we’ve ever stayed in!” as soon as we were through the door.

Once inside the door there is space for coats and shoes; plus space for 2 (large) prams to fit in nicely. There was also a huge broom cupboard to house all our suitcases and umbrellas, plus additional bedding, hoover, dustpan and brush, iron, ironing board etc.  There was a dining table to seat 8 plus we had 2 high chairs brought to the lodge in advance. The highchairs were the same as the ones we found right across Center Parcs in the restaurants and places. This meant we didn’t have to figure out how to use a new highchair every time we went somewhere new, but it also meant that Eli knew it was dinner time as he recognised the highchair. This really helped with consistency. The highchairs are all easy clean, but the tray cannot be removed, or even moved closer to your little one. So there was quite a lot of space between Eli and his tray. He managed ok though. We had maid service who replenished bedding and towels and cleaned the lodge daily.

SO! A little look around Lodge 653…

There were 2 double bedrooms and 2 twin bedrooms. We were brought 2 good size cots for the baba’s too. Albeit, we had been told by friends to take our own cot bedding as this is not provided.

photo 2 (14)

 

Bedroom’s were very nice sizes, lots of space for a cot. Not a lot of hangers in the wardrobe though! But we made-do. Would have to mention here that the bedding was atrociously LOUD! Never ever tried sleeping in anything like it! The bed was really comfy but the duvet sounded like crisp packets, every time you BREATHED! Huge let down as it looked wonderful! After the first night we ended up taking taking the sheets off the duvet and slept in those instead. Would recommend taking your own sheets/blankets.

Each bedroom has it’s own en-suite, which is absolutely perfect when sharing with so many people! We had an amazing shower in ours. Upstairs, there were also two balconies off the bedrooms, complete with bistro set, overlooking the woodland. The living room was just lovely, huge ‘L’ shaped sofa, that I fell asleep on every night. It was just so comfy! We also had an open fire, which marked my first experience with a real indoor fire! OH led the log-burning ceremony every night. We weren’t blessed with good weather for the duration of our stay (in true British fashion!) so the wood burner was well-used! The kitchen was really spacious, with ton’s of cupboards and two fridges, an oven, hob, microwave and even a dishwasher! You are provided with a tiny amount of washing liquid, so best to take your own too. There was also a really nice breakfast bar, that the kids loved sitting at!

photo 3 (7)

We had a great patio with dining set and BBQ – we also had regular visits from the local wildlife too! We were lucky enough to have a Lodge with not only it’s own Games Room (PERFECT for the kids and Grandad!) that had a Pool table, huge TV with PS3 and a ton of board games; but we also had our own Sauna! Bliss!

photo 1 (14)

Eli is such a water baby it’s untrue – he LOVES his swimming. The Sub-Tropical Paradise was amazing. Loads of slides and play areas for children of all ages! We’ve never seen Eli happier than when he was splashing about in the baby pool. He absolutely loved it! OH and I also frequented the Rapids and new water slide. We had a particularly wonderful moment, when we were all in the outdoor pool and it began raining so so ferociously. The water in the outdoor pool was steaming hot and the rain droplets were ice cold. Very memorable and VERY refreshing! This may also have contributed to the Post-CP cold we all had! oops….

I’d also point out that you cannot take a pram or buggy into the swimming area. Eli will only sleep in his pram so this was a huge downside for us, plus our iCandy Strawberry was not cheap! We did however purchase a padlock and locked our pram in the outdoor buggy park. We purchased the padlock for £3 at the Bike Hire shed. I keep the padlock in Eli’s changing bag now, incase we’re ever faced with a similar situation anywhere else. There are ‘cots’ (more like play pens!) for your children but we struggled to get Eli to sleep in one. Could have been that it was so warm and noisy in the Dome too.

photo 4 (7)

The food was great at every restaurant we visited. The staff at all restaurants really went out of their way to accomodate us, it was an absolute pleasure to eat out! I can really recommend the French Onion soup from Cafe Rouge – I had it twice, it was so good! Equally, their English Breakfast went down a storm as we prepared for the big drive home on our last day. The ribs at Huck’s American Diner were melt in the mouth, just so tasty. I’d also recommend the Indian take away. BEST Indian take away I think we’ve ever had. Very low-cost too!

photo 5 (4)

Mid-week, OH and I indulged on our first night out since welllllll before Eli arrived. We had a few drinks at the Lodge and then went onto Strada. The manager even brought over a glass of Prosecco as it was almost my birthday! Such a lovely touch. Our table overlooked the Dome, which was just incredible by night with all the trees and tropical plants lit up in the dark. We then went onto Cafe Rouge for a glass of red outside, under a heater. It was so so lovely to catch up with OH and have a proper date night. It was long overdue. We then went for a few cocktails and to the ‘adult disco’. We thoroughly enjoyed dancing to the horrendously cheesy (mostly 90s) music, it was great fun!

photo 2 (15)

 

We all had an amazing time at Center Parcs, Sherwood Forest and would go back in a heartbeat. There is a TON of stuff to do, especially if you have a family. There’s also a spa, if you’re in the mood for some R & R. Center Parcs is great if you’re thinking about planning a family break, I seriously cannot recommend it enough!

I have just noted a few things that might come in handy if you’re going to visit a Center Parcs soon…

– Take your own food and drink. The Parc Market is a little bit more expensive than your usual supermarket. You can easily add £1-£2 on the price of what you would pay at home. But, of course, the Parc Market is great if you do forget something – it’s VERY well stocked.

– Take washing up liquid, especially if you’re still washing umpteen bottles like us!

– Take your own cot bedding.

– Likewise, take your own bedding if you don’t want to be disturbed by the crispy sheets provided!

– Be prepared to leave your pram/buggy outside in the Buggy Park. If you have an expensive pram, take a padlock with you so you’re not worrying the entire time about leaving it!

– Would really recommend the Dine In service. The Indian take away was just amazing. SO authentic, so tasty. Very affordable.

– Aside from the take away service, you must book all restaurants and any other activities you’d like to do on your trip. You also need to hand over a £5 deposit, per person, for every single restaurant reservation. This came out quite costly when we booked all our meals all at the same time. The deposit is deducted from your meal however, Bare this in mind if you want to dine out or partake in any activities. At Sherwood Forest, you make your reservations at the desk by the Bowling alley.

– At this particular location, we found that the Family changing cubicles were very few, so had to wait quite a while for one to become available. They were hit-and-miss on size too. We struggled at times with Eli; the changing ‘area’ for babies is made from quite a hard, evasive material, almost like concrete, so not particularly comfortable or easy on the eye. This definitely upset Eli, he didn’t like the cold concrete or the look of it, I don’t think! The entire changing experience wasn’t great, the lockers by the Family changing were miles away from the showers and were also quite far from the pool entrance. The changing area is a MAZE.

MM.

I was not endorsed for this review in any way. All opinions are my own.

 

 

 

 

 

ernaleon_4

Newborn Nappies: There’s so much choice out there, which did you go for?

We’ve pondered many-a-time over which Newborn Nappies to use. Which brand are best in quality, absorbency, fit and of course, which are lightest on the old purse strings?

As we live in a very rainy Britain and we currently do no have a tumble dryer (plus only electric heaters/radiators) going cloth isn’t really an option for us. We struggle to get our own clothes dry at the minute (definitely going to invest in a tumble dryer for Winter!!). So, we’re going disposable…. but what does that mean?! With so much choice out there, which are best for Newborns, based on my criteria above?

I asked my Twitter followers for their tried and tested recommendations… here is what the lovely people out there said.

 

From @CharlieMooswww.charliemoos.co.uk

 

From @NatGourleyreadysteadymummy.blogspot.co.uk

 

From @MummyAdventurewww.themummyadventure.com

 

From @Petitmewwww.petitmom.co.uk

 

From @BexandMicbusybeemummybex.blogspot.co.uk

 

From @TheMakeUpMentor – themakeupmentor.co.uk

 

From @CupcakeMumma11cupcakemumma2011.blogspot.co.uk

 

From @KiddyChartswww.kiddycharts.com

 

So there we have it… the consensus is Pampers Vs Own-brand.  Do you have a different opinion from experience? Or even just agree? Let me know your thoughts by commenting below or via Twitter @MaternalMusings and I’ll be sure to add your comment to the post above!

Thanks for all the responses so far!

MM.

ernaleon_4

Coping with this heat (!!!) at (almost) 31 weeks pregnant.

Well, I complained more than enough about the April (into May) showers this year… and craved nothing but natural Vitamin D from sitting in the sun. But not that the sunshine is here, I cannot cope. It’s horrendously hot. I have no suitable clothing and is it even worth buying Maternity Summer dresses now? At almost 31 weeks pregnant? So no such natural Vitamin D for me… YET.

How are you coping/did you cope with intense heat during your pregnancy? I’m finding the commute particularly difficult – even though I’m sat down, it’s too hot on the train with absolutely zero breeze coming through the windows. I don’t suppose it helps that the train goes too slowly to even get a draft going! I’m finding the people standing up around me make me feel increasingly claustrophobic too… (This really was not meant to be such a moany post) Albeit, I do only have 14 (non-consecutive) days left at my desk. So only 14 more commutes.

Please send your tips my way, I fear I’m about to set on actual sodding fire melt.

MM.

ernaleon_4

Our Baby Boy’s first bedroom.

We’ ve been super organised during this pregnancy – despite all the scares and the tests and the anxiety. I think the being organised has been therapeutic in a way; and has given us something to keep our minds focussed 🙂

Here are the first picture’s of Baby Boy’s first bedroom – he’s going to be in our bedroom for around the first six months however! I did say I was organised, didn’t I?

We painted the walls first – ‘Willow Tree’ by Dulux. We must have painted the room at around 12 weeks. We needed something to do while awaiting CVS results.

We then went to IKEA at around 18 weeks and bought all the furniture! Check out the little dog-bum hooks!

This is OH putting together the cot. All very exciting!

Then putting the shelves up! He very much enjoyed using his new drill and fancy spirit level 🙂

I’m particularly enjoying my curtains, which I hemmed and put up myself. It’s quite a small room, but feels so cosy and nice. We just need July to hurry up now!

MM.

 

ernaleon_4

Happy New Year!

My first post of 2012! Pretty exciting! I’m going to have a baby this year! Now that IS exciting. Exciting, exhilarating and well, scary! But I cannot wait!

I just wanted to give a quick note that today I am 10 weeks and 4 days. I feel huge. I have a proper bump. If I hadn’t have had an early scan already, I would definitely not be mistaken for having twins! I will have to take some photos of my bump in progress!

I’ve had a really bad cold the past few days – which I have struggled with at times due to not being able to have medication. But at least I’ve had a few days off because of the New Year, so have just slept and rested my feet up. Bliss. It’s back to work tomorrow though. BOOOOO!

Hope you all had enjoyable Christmasses and New Year celebrations – wishing you all the very best in 2012!

MM.