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& Other Stories | Recycling is EASY.

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&Other Stories is one of my favourite places to shop in store, browse online and take general inspiration. I love their forward-thinking, on a not so expensive level that doesn’t make your pursestrings tight. I was browsing online the other day, looking for more shoes, of course, and came across the recycling scheme that Stories are currently involved with. I thought it was bloody great, so wanted to share! They’re recycling both used & Other Stories Beauty packaging and Textiles (from any brand).

See full details below on how you can get involved in-store; you will also receive a 10% off voucher as a thank you!

 

 

 

RECYCLING WITH US IS EASY

We want to reduce the environmental footprint in the fashion world, and recycling is a big part of that. We try to find solutions for it in every part of our process and have, since our launch in 2013, established an in-store recycling program for our beauty packaging. Starting in 2015, our stores in Belgium, Denmark, France, Italy, Netherlands, Spain, Sweden, United Kingdom and the United States offer in-store textile recycling too. To make the most of this exciting task, we cooperate with experts within this field, and rely on you to recycle with us.

BEAUTY RECYCLING:

We have an overall sustainable approach within our beauty range, using standard packaging and keeping the paper use to a minimum by printing all necessary information on the inside of the boxes instead of on a separate folder. To recycle & Other Stories’ beauty packaging, bring back the empty containers from our colour cosmetics, bath & body and skin care ranges to any one of our stores.

This is how it works:

1. Simply return one, or more, of our empty beauty containers to one of our stores, and get one voucher with a 10% recycling treat as a thank you. Please note that your voucher can be used once and is valid for three months.

2. The packaging is sorted according to material directly in the store and then passed on to the nearest recycling station.

Recycling with us is easy

TEXTILE RECYCLING:

Bring any textiles from any brand (old socks and tired towels are welcome too), to any of our stores in Sweden, Belgium, Denmark, France, Italy, Netherlands, Spain, United Kingdom and the United States and wish them luck in their new life as insulation material for the construction materials industry, geofleece, carpet underlay, and rear shelves in cars, stuffed toys, shoe insoles, among many, many other things.

This is how it works:

1. Simply fill a bag with any textiles (all brands are welcome!) and bring it to your closest store, and get one voucher with a 10% recycling treat as a thank you. Please note that your voucher can be used once and is valid for three months.

2. Your bags are then collected from the store by our recycling partners. They have the infrastructural solutions in place to sort the items ensuring that the different materials are handled in the best possible way. Each piece (no matter its age or condition) is a valuable source of raw material – a treasure ready to embark on its second chapter. By recycling with us you create a circle that keeps all these raw materials from being produced again from scratch.

3. All textiles are passed on for their next best use via our recycling partner and are sorted into the following categories:

• Recycling – everything that is not suitable for producing new garments is converted into recycled fibres and non-woven fabric.
• Rewear – garments that are still wearable move on as second-hand clothing.
• Reuse – textiles that can’t be worn anymore are turned into special products, such as cleaning cloths.
• Upcycling – when the product is turned into another product of higher, or equal, quality.

Read more about our partner I:CO and their process on
www.ico-spirit.com

We are recycling-ready, hope you are too!

 

 

 

 

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CUSTOMER SERVICE | Kiddicare, Lakeside.

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I just HAD to write a blog post on the customer service we received on a recent trip to Kiddicare, Lakeside.

So let’s start at the beginning…

We decided that we REALLY, REALLY needed to get Eli is new car seat after massively outgrowing his old one a little while ago. The weather was pretty bleak on our journey to Kiddicare, so when we arrived and were greeted with (Starbucks) hot chocolate at the door, it was more than welcome! Such a nice touch.

We headed straight over the to vast car seat section of the superstore. A friend of ours had recommended the Maxi Cosi, Axiss car seat – but it had been priced at £225 previously on Amazon, so we had disregarded that one.

As fans of Maxi Cosi however, we started looking at cheaper models. We found a great one for £120… but it didn’t swivel. After struggling with our old car seat and pulling our necks/backs trying to get Eli into the damn thing without banging his head in the process, I wanted one that swivelled! So we looked at the Maxi Cosi Axiss anyway – it was priced at £160 in Kiddicare. Quite a saving! We checked out how much it would be on Amazon, and couldn’t believe the price had dropped to £113!!! Even better. We couldn’t believe it. We went to the Car Seat fitting desk to ask some questions about this model. They told us that this particular car seat only fits 20% of cars; and they test each car seat fits your car, for you. We thought this was a great service.

I mentioned the price difference… and then noticed that they had signs around the store that said “Price Match Guarantee”. I, cheekily, thought I’d ask the lady at the front desk if they would indeed price match with the Amazon price. She was so lovely and said that yes, indeed they would! As long as the item on Amazon was sold by Amazon, and not a private seller. We ACTUALLY couldn’t believe it.

So then we had the car seat fitted into our car – it was pouring down at this point and the two lovely assistants had smiles on their faces and nothing but positivity about them. The car seat fitted like a glove! Again, we couldn’t believe it.  Out of 20% of cars! PERFECT – LET’S BUY IT! We got to the car seat desk again to have our receipt for collection printed out. The car seat we’d ordered was the LAST ONE IN STOCK. Unbelievable.

So with that, we dashed to the till to pay. The lady at the till, again, was so lovely and polite. It makes such a difference to have a smile and a ‘hello’, doesn’t it? Another assistant sorted out the price match while some other items were put through the till for us. They then said, “So the car seat will be £99 today, is that ok?”. EXCUSE ME WHAT? WHO THE WHAT NOW?

This is where it gets RIDICULOUS. When Kiddicare do a price match, not only do they match that price – but they then extend the discount to a further 25%. How amazing is that? The car seat that we really wanted, that was £225 RRP was just sold to us for more than half the price! We felt like we’d committed a crime as we walked out the doors, with the same lovely assistant who had tested the car seat.

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She again fitted the car seat for us, for the drive home. She showed us how everything worked. All this in the pouring rain! Then she took the card board box away to recycle for us. So polite and patient, she didn’t rush or cut any corners. Just simple good manners and being good at her job. She strived to go the extra mile to make sure we were comfortable and confident with the car seat. You REALLY don’t get service like we received anywhere (apart from maybe John Lewis), and that’s such a great shame.

We can’t thank Kiddicare Lakeside, enough for their help that day – or the huge saving! It meant that we could have our first date night in a very long time 🙂 So there you go, always head to your local Kiddicare store or shop online at Kiddicare.com and get a price match where you can. We’re certainly customers for LIFE.

MM.