THANK YOU to John Lewis + iCandy.

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Mr Eli was so happy to be back in his iCandy Strawberry!

As I have previously documented, I’m a huge fan of iCandy. No-less because they’re a British brand with eye-catching, yet hardwaring products. It’s also very well documented that as a family, we’re HUGE fans of John Lewis. Again, another British brand with an amazing ethos for quality products and a company that prides itself in looking after its customers; and it’s partners (general staff!).

So, you can imagine my horror when one day I couldn’t remove the safety bar on my iCandy Strawberry pram. Eli was wearing his Ponseti Boots so it made it awkward to get him out. Eli had only been riding in the stroller/seat unit for about 5 weeks. So it was still pretty much brand new. I can’t say that this travel system was on the cheap side either; all in all it did cost nearly £900. BUT as I walk everywhere, the iCandy Strawberry was a definite investment – and I absolutely LOVE it.

As a Social Media wizard, my first point of call was to message the iCandy Facebook page. I left a comment on their wall and got a lovely response soon after. The iCandy Facebook assistant advised I contact John Lewis. So I did just that.

Unfortunately, you can’t call a store directly. You go through to the John Lewis central customer service centre, even if you have a direct number for the store you wish to contact. This however, is not a bother. The customer service advisors are so astute and just want to help you out. So jolly (but not annoyingly jolly!) and helpful they all are. This also means that all discussions are kept under a reference number so everything is kept organised and each advisor you speak to already know everything there is to know about the nature of your call.

I was advised that someone from the Stratford store would contact me with regards to having the seat unit fixed.

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Our iCandy Peach loan, soon after it arrived!

Someone called me from the Nursery department at Stratford about an hour later. After a few discussions it was decided that someone from the Stratford store would personally come to my home, on the train, with an iCandy Peach loan. Then they would take my iCandy Strawberry seat unit back to the store, where it would be sent away to be fixed. I cannot drive and now I’m working from home it makes it difficult to take a whole day off – plus it would mean paying for the cost of trains to and from Stratford, twice. I thought this was just incredible.

After the weekend sure enough, a lovely chap called Calvin from the Nursery department turned up, bang on time, with my iCandy Peach loan.

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Our replacement iCandy Strawberry seat unit came back in just over a week!

A week later, Calvin came back with my new iCandy Strawberry seat unit and collected the iCandy Peach loan.

Absolutely above and beyond. Just simply wonderful service from start to finish. I can’t think iCandy and especially, John Lewis enough. I’ve never ever heard of a retailer doing that for anyone. Retailers just aren’t like that these days. John Lewis have completely set the standard in retail customer service and they should be extremely proud of all who work for them! That kind of service is just off the scale. Unheard of. Exceptional.

THANK YOU JOHN LEWIS AND iCANDY! Just superb.

MM.

What Eli Wore: Happy 9 month birthday!

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What Eli Wore today >>>

Top: Dinosaur Tee, Next, £6. Click here to purchase online.

Bottoms: Navy Shorts (pack of 2), Next, £11. Click here to purchase online.

Head: Hat (pack of 2 hats), Next, £GIFT.

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Today Mr Eli is 9 months old! He has officially now been out as long as he was in! Incredible. What a 9 months it has been. Completely full of up’s and down’s – and I wouldn’t change it for the world. Mr Eli is just an amazing human being – such a character. Our beautiful darling boy xxx

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To celebrate it being sunny, a bank holiday AND Eli’s 9 month birthday, we headed to Southend for the day. Got to make the most of that sunshine! Eli (with a little encouragement from us….) is a huge dinosaur fan. I’d been looking for some ‘cool’ dinosaur items of clothing for a while. But not really seen anything aside from realistic dinosaur graphics (which just look plain scary!) or overly-cartoonish style dinosaur graphics. But when I saw this tee from Next I practically POUNCED on it! It’s a great looking tee – cool dino print on front and back with a little chest pocket. Lovely stuff. Also have to mention these shorts! Because Eli will probably be wearing them a lot over the summer! They’re a 2-pack from Next, £11. Come in Navy and a Cargo-Brown colourway. They’re extremely hardwaring, wash great, wicked quality and made using a heavy cotton so they can be dressed up (with a shirt) or dressed down, like today.

Next have some really good clothing this season for your little man. I tend to go for mini-Daddy style clothing, rather than cute kids clothing. So if you’re after the same kind of thing, give Next a whirl. So so good. Great prices too!

MM.

 

What Eli Wore: ‘E’ is for Eli.

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What Eli Wore today>>>

‘Ee’ Alphabet t-shirt, American Apparel, £10.

Brown Harem Pants,  Zara Kids – Part of set with cardigan, £GIFT.

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Eli wore his brand new American Apparel Alphabet tee to the park last week; teamed with wicked knitted Harem Pants from Zara.

It was the first time it had been warm enough for short sleeves! And it was also the first time Eli played on swings and slides! He absolutely loved it – as you can tell.

I’d always been meaning to buy myself a ‘Cc’ tee from American Apparel… think I’m probably a little bit too old for it now. I’ll stick to my Carrie Claire necklace I think. But Eli looks wicked in his ‘Ee’ tee; of course all of the alphabet tee’s are unisex too. LOVE it.

 

MM.

 

I know, I know…

…it’s been longer than I said. But it just took AGES to hang this washing out.

I am RUBBISH. But I swear, this time it’s different. This time we have ROUTINE! Hurrah. So I PROMISE there will be regular posts, here, from now on.

Also, in other news. I am now Self-Employed – another reason for why I’ve just been so busy. Aside from the mountains of laundry of course. I’m a Freelance Social Media and Digital Communications Specialist. If you need me, I can work part-time, from home, around Mr Eli’s routine.

You can find more about how to employ me, here: LinkedIn.

It’s all been working really well thus far!

RIGHT, better get posting then!

MM.

 

Silent Sunday: 25th November 2012.

MM.
Love All Blogs

Do you have an early teether?: Sophie La Girafe.

Mr Eli enjoying his Sophie; he particularly enjoys her head.

Poor Mr Eli has had it rough the past few weeks! Just after his 8 week injections he was extremely grizzly, crying A LOT despite the usual check list all being checked off! It was 4 days after the immunisations and he was really chewing on his little hands… more so than in the “oh I have hands!” way. I switched the big light on in our bedroom and noticed he had rosy cheeks. “OH NO!” I yelled out to my OH who was downstairs. OH raced up the stairs “HE’S TEETHING! ALREADY!”.

We managed to prise Mr Eli’s little jaw open and saw that indeed, on the bottom left, there was a REAL toothy peg. An actual tooth sitting there, ready to cut through the gum. At just 8 weeks old. Poor little mite 🙁

Obviously, at 8 weeks old, Eli was too young to understand the concept of a teether… or chewing for comfort… or even be able to grasp onto a teether for that case. We did try a few that had been purchased for us from friends and family while I was pregnant. Eli didn’t like any of them. And we REALLY did persevere.

We had the Sophie La Girafe large teether on our list ready to purchase when Eli was around 5 months old. Which is when we anticipated he’d NEED one! After looking around I saw that you could buy a small version, that was really soft and has two rings for easy gripping action… or in Eli’s case, more for him to chew and lick! At 10 weeks old Eli had mastered both grasp and chew! I firmly believe I have Sophie to thank for encouraging Eli’s gripping development!

I think the Sophie La Girafe teether is fast becoming Eli’s favourite toy. He literally cannot go anywhere without her! Eli particularly enjoys chewing really hard onto Sophie’s head (harsh, I know), which seems to give him great relief. This teether, however,  is not for the faint hearted as it makes the most almighty squeaking noise as he chomps down! Massive massive cringe (think nails down a chalk board, touching wet terracota, wet cotton wool etc).

I massively recommend this Sophie La Girafe teether to everyone I meet, best £7 I’ve ever spent! It would make a really nice stocking filler this Christmas too!

Buy Sophie La Girafe teether right now from JohnLewis.com

 

MM.

Silent Sunday: 11th November 2012.

MM.
Love All Blogs

Mr Eli has Talipes…What happened next?

Just hours after Eli was born, 6th August 2012.

It’s just dawned on me that I have failed to write about Eli’s Talipes! I did blog about it when I was pregnant as it was found when I was having additional scans at UCLH, you can see the original post here: Hospital Update: Baby Boy bump has (mild) Bilateral Talipes. And I mentioned it in the 4 week update I did, here: An Eli Update: 4 Weeks Young. But I haven’t updated my blog with the developments since…

So from the top, it was found during an additional scan at UCLH that ‘baby boy bump’ had mild Bilateral Talipes. As the weeks progressed and I got bigger,  it meant that ‘baby boy bump’ got more and more squashed up inside me. This was the cause for Eli’s Talipes; it’s “positional” due to him literally being too big for me!

As you can see, from the first picture above (taken just a few hours after Eli was born), the Talipes looks really mild. But it turns out Eli was quite lethargic after my traumatic labour and birth. It wasn’t until he was home that we noticed how much he pulled his feet inwards (picture below).

This photo looks distorted, must have been a strange angle! Eli is 4 days old.

We were seen by a Paediatrician just before we left Broomfield Hospital and we were told that Eli would need his hips X-rayed and of course, Physio. I was told to expect both appointments within a few weeks.

After 3 weeks, I spoke to my Health Visitor who advised to wait one more week and then chase. I chased and chased and chased. I was pushed from pillar to post between departments. I couldn’t believe how badly organised everything was. (Hence why I haven’t actually written about this until now!). It was an absolute shambles. I finally received an appointment for Eli to have his hips scanned when he was 7 weeks old. During the scan I was told his hips were absolutely fine! (PHEW!) And again, that his feet were an isolated case due to him being so crammed in (Sorry boy).

I was STILL yet to receive an appointment for his Physio at this point. But as we have common sense, from birth, we had been massaging Eli’s feet ourselves with exercises we found on the internetz.

8 weeks old, after his first set of immunisations.

-You can see Eli’s left foot is much straight, but his right is still pulling inwards.

We saw a marked improvement with this – until about 9 weeks, when it just seemed to not get any better. It felt like we’d hit a brick wall. I finally had my appointment with the Physio when Eli turned 10 weeks. I’d like to point out at this is appalling. It took 10 weeks to finally see someone and the Physiotherapist, although absolutely lovely, gave me the exact same exercises to do. She said that it’s the muscles and tendons on the insides of both feet that are tight; causing Eli to pull his feet inwards. She suggested that Eli might need plaster casts, and in her opinion, it would only be for a week. I already had another appointment organised with a leading Talipes Consultant at Broomfield for when Eli was 12 weeks old. Again, this is terrible – we should have had Eli seen by a Consultant WAY BEFORE he got to 3 months old. I’m extremely unhappy about how long it’s taken and the awful communication, or lack thereof, between departments.

10 weeks old feets 🙂 

Last week we finally saw the Consultant at Broomfield. He looked at Eli’s legs, hips, spine, neck and feet. Which we didn’t expect, but was really reassuring. He agreed that Eli has Positional Talipes and has advised a course of plaster cast treatments. The casts will go from his foot and up his thigh – to avoid him kicking the pot off! When the Consultant left I spoke with the Senior Nurse (who organised our first appointment for THIS week). The Nurse advised that Eli will wear the casts for up to a fortnight at a time and will then need to wear special boots inbetween plaster cast treatment, the Consultant did not mention this, so I’ll see on Wednesday of this week what the definite course of treatment will actually entail. This sounds like Eli would be undergoing the Ponseti Method, but like I say, we’ll find out this week.

I am SO SO pleased that our beautiful baby boy is finally getting his little feets sorted out. Better late than never I suppose.

I’d like to hear from you. Has your little one undergone treatment for Talipes? What was your experience? Can you offer any advice or tips?

MM.

Silent Sunday: 4th November 2012.

MM.
Love All Blogs

Mr Eli and Mini Boden: Outfit #6.

Today is the final instalment of Mr Eli’s Mini Boden Adventure! Today is Outfit #6.

It is absolutely FREEZING today. I can’t believe how chilly it is, even in the house! So Mr Eli got snuggled up in this incredible Winter jumper and cosy cords. We’ve already decided that this just has to be Eli’s Christmas Day outfit – how cool is this for a Christmas Day jumper?

So what is Eli wearing today?

Click here to purchase>> Winter Jumper (Snowflake), Red, £24-26; from Boden.co.uk

Click here to purchase>> Lined Cord Trousers, Cadet Blue, £16-£18; from Boden.co.uk

As I mentioned, this jumper is just awesome. It’s the perfect Christmas Day jumper. But with a twist… this is a COOL Christmas Day jumper! Like the other Winter jumper from my previous post, this one is also cashmere blend so is super cosy and warm. The bright red is a great colour and the snow flake pattern gives it the true festive feel. Mr Eli particularly enjoyed eating the rolled up cuffs for some reason… but the rolled up cuff does mean you can make this style shorter if your little one still has space to grow into it. Unlike traditional knitted jumpers, this one is not itchy against your little ones soft skin, so you can be safe in the knowledge they’ll be having an excellent time wearing it! As opposed to when we were kids and HATED wearing knitted jumpers for that reason alone! This style is a definite must-purchase for the festive season, your child will be so warm and look beyond adorable in it; plus it will make for a conversation piece, as you all reminisce over festive jumpers from years gone by.

I would suggest you get your order in soon mind; because I just know that this jumper will be flying out!

Click here to purchase>> Winter Jumper (Snowflake), Red, £24-26; from Boden.co.uk

MM.

 

* I am partaking in a Boden Bloggers competition. Head over to the Boden Facebook page to vote for my blog posts as your favourite :)